Delivery & Returns

Delivery

You will receive a shipping confirmation when your item has been processed.

NZ Est. Delivery (5-7 days after dispatch*)

  • Orders $50+: Free
  • Orders of $49.99 or less: $8.99

Please note: During online promotions or sale events delivery may take longer than usual.

*PO Box delivery may take longer to be delivered.
**Dispatch can take up to 3 days from date order is placed

All postage is in NZD unless otherwise stated.

You will receive a shipping confirmation when your item has been processed.

AU Est. Delivery (10-14 days after dispatch*)

  • Orders $55.00 AUD+: Free
  • Orders of $54.99 AUD or less: $15.00

AUSTRALIAN ORDERS PLACED BETWEEN 20TH JUNE - 9TH JULY ARE EXPERIENCING SEVERE DELAYS WITH OUR CARRIER. WE ARE WORKING WITH THE CARRIER TO RESOLVE THIS BUT PLEASE REACH OUT TO US AT hello@trilogyproducts.com IF YOU HAVE ANY QUESTIONS.

**Australian orders exceeding $999.99 may be subject to international duties and customs charges. International orders of any value may be subject to international duties and customs charges.**

Please note: During online promotions or sale events delivery may take longer than usual.

*PO Box delivery may take longer to be delivered.
**Dispatch can take up to 3 days from date order is placed

All postage is in NZD unless otherwise stated.

You will receive a shipping confirmation when your item has been processed.

Est. Delivery

  • Typically 10-15 business days after dispatch*

Cost

  • $50 for orders under 2kg
  • $65 for orders 2kg - 2.5kg
  • $80 for orders 2.5kg - 3kg
  • $100 for orders 3kg - 4kg
  • $130 for orders 4kg - 5kg
  • $150 for orders 5kg & over

**Australian orders exceeding $999.99 may be subject to international duties and customs charges. International orders of any value may be subject to international duties and customs charges.**

Please note: During online promotions or sale events delivery may take longer than usual.

*PO Box delivery may take longer to be delivered.
**Dispatch can take up to 3 days from date order is placed

All postage is in NZD unless otherwise stated.