Shipping Information

COVID-19 Update

Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.

Shipping Rates & Times

Est. Delivery Cost Tracking Available

Typically 2-3 business days*

$8.99 or FREE! For orders over $50

Yes

Est. Delivery Cost Tracking Available

Typically 2-3 business days*

$9 or FREE! For orders over $50

Yes

Est. Delivery Cost Tracking Available

Typically 10-14 business days*

$50 for orders under $50.

$25 for orders over $50.

Yes

Order Cancellations

You may cancel your online order provided we have not already dispatched it. We’ll refund the cost of your order to the credit card you purchased with. Please contact us as soon as possible – we’ll do our best to accommodate your request.

Order Enquiries

An order confirmation will appear as the final step in your order process. You’ll also receive an email confirmation with an order number and summary of your purchase. Once your order has been shipped, you’ll receive an additional email confirming shipment. This email will include tracking information (where applicable).

Damaged Items

We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear; however if damage has occurred to the product(s) inside, please contact us and we’ll do our best to resolve any issues.

Returns

We want you to be totally satisfied with your order. If within 30 days you are not completely satisfied with your purchase, you can return it to us for a full refund, less shipping costs. Please contact us and we'll advise you of your nearest location to return your goods.

We’ll process your refund to the original credit card used for payment and send you a confirmation email. Shipping and handling costs are not refundable.

Christmas Cut Off Dates

North Island            

- 15th December, 2021

 

South Island

- 13th December, 2021

Sydney / Melbourne / Brisbane metro areas      

- 6th December, 2021

 

For all other areas including outer Sydney / Melbourne & Brisbane

- 26th November, 2021

Rest of World

- 26th November, 2021

Shipping Information

COVID-19 Update

Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.

Shipping Rates & Times

Est. Delivery Cost Tracking Available

Typically 2-3 business days*

$8.99 or FREE! For orders over $50

Yes

Est. Delivery Cost Tracking Available

Typically 2-3 business days*

$9 or FREE! For orders over $50

Yes

Est. Delivery Cost Tracking Available

Typically 10-14 business days*

$50 for orders under $50.

$25 for orders over $50.

Yes

Order Cancellations

You may cancel your online order provided we have not already dispatched it. We’ll refund the cost of your order to the credit card you purchased with. Please contact us as soon as possible – we’ll do our best to accommodate your request.

Order Enquiries

An order confirmation will appear as the final step in your order process. You’ll also receive an email confirmation with an order number and summary of your purchase. Once your order has been shipped, you’ll receive an additional email confirming shipment. This email will include tracking information (where applicable).

Damaged Items

We make every effort to ensure that your order arrives in perfect condition. It is normal for the shipping carton to show some wear; however if damage has occurred to the product(s) inside, please contact us and we’ll do our best to resolve any issues.

Returns

We want you to be totally satisfied with your order. If within 30 days you are not completely satisfied with your purchase, you can return it to us for a full refund, less shipping costs. Please contact us and we'll advise you of your nearest location to return your goods.

We’ll process your refund to the original credit card used for payment and send you a confirmation email. Shipping and handling costs are not refundable.

Christmas Cut Off Dates

North Island            

- 15th December, 2021

 

South Island

- 13th December, 2021

Sydney / Melbourne / Brisbane metro areas      

- 6th December, 2021

 

For all other areas including outer Sydney / Melbourne & Brisbane

- 26th November, 2021

Rest of World

- 26th November, 2021